Branch Head

About the role

As a Branch Head, you will be responsible for leading the branch to achieve business, operational, and customer experience goals. You will oversee the day-to-day operations, drive sales and revenue, manage teams, ensure regulatory compliance, and implement processes that support both business growth and customer satisfaction.

What you'll do

• Lead and manage branch operations, ensuring smooth day-to-day functioning
• Drive branch sales, business development, and revenue targets
• Manage, mentor, and motivate branch staff to achieve performance goals
• Ensure adherence to regulatory guidelines, internal policies, and operational standards
• Monitor collections, customer service quality, and operational efficiency

What you need

• 5–10 yrs of experience
• Sales
• Collections
• Negotiation
• CRM
• Business development
• Customer service
• MBA