Branch In-Charge

About the role

Profitability Management - Maintaining & optimizing profitability for the branch Target setting & management – Monitoring branch targets in numbers & volumes Portfolio quality management - through superior underwriting, working closely with collections Cost management – managing all branch operating costs including cost of acquisition, operations etc. People management – Motivating team, handling HR & administration function of the branch Customer experience management - Ensuring superior…

What you'll do

• Manage and mentor the team and keep attrition of branch staff low Conduct regular meeting with branch staff Provide open and honest feedback and ask for feedback

What you need

• Underwriting
• Collections
• Customer service
• HR operations
• Sales
• Any graduate