Branch Manager

IDFC FIRST Bank·Gurugram

Pay not stated10–18 yrsFull-time

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About the role

The Branch Manager at IDFC FIRST Bank is a leadership role within the Retail Banking division, responsible for managing the overall operations, performance, and customer experience of the branch. The role focuses on driving business growth, ensuring regulatory compliance , and delivering exceptional service.

What you'll do

Oversee daily branch operations including customer service, sales, and staff management
Develop and implement strategies to achieve branch targets and business goals
Monitor branch performance metrics and take corrective actions where necessary
Achieve overall product targets for the branch including CASA, Term Deposits, Investments, Insurance, Trade Services, Retail Assets & Business Banking products
Ensure compliance with banking regulations and internal policies