Branch Manager

About the role

The Branch Manager at IDFC FIRST Bank is a leadership role within the Retail Banking division, responsible for managing the overall operations, performance, and customer experience of the branch. The role focuses on driving business growth, ensuring regulatory compliance, and delivering exceptional service.

What you'll do

• Oversee daily branch operations including customer service, sales, and staff management
• Develop and implement strategies to achieve branch targets and business goals
• Monitor branch performance metrics and take corrective actions where necessary
• Achieve overall product targets for the branch including CASA, Term Deposits, Investments, Insurance, Trade Services, Retail Assets & Business Banking products
• Ensure compliance with banking regulations and internal policies

What you need

• 10–18 yrs of experience
• Compliance
• Budgeting
• Customer service
• Sales
• Insurance
• B.Com or BBA or MBA