Branch Operations Executive

About the role

This role requires excellent organizational skills, attention to detail, and the ability to work collaboratively with a diverse team. Oversee daily branch operations and ensure compliance with company policies and procedures. Manage and coordinate customer inquiries, providing timely and accurate information.

What you'll do

• Responsible for overseeing daily operations, ensuring smooth customer interactions, and maintaining a positive work environment
• Oversee daily branch operations and ensure compliance with company policies and procedures
• Manage and coordinate customer inquiries, providing timely and accurate information
• Handle customer complaints and escalate issues to the appropriate team members
• Maintain accurate records and documentation of branch activities

What you need

• 20–30 yrs of experience
• Customer service
• Compliance
• Audit
• BBA