Branch Operations Executive

About the role

As a Branch Operations Executive, you will be an integral part of our back-office team, ensuring smooth and effective operations. Your primary focus will be on supporting the front-line customer care team, providing administrative assistance, and maintaining accurate records. You will play a vital role in enhancing our customer's experience and ensuring the overall success of our business.

What you'll do

• Be an integral part of our back-office team, ensuring smooth and effective operations
• Play a vital role in enhancing our customer's experience and ensuring the overall success of our business
• Handle customer inquiries and provide timely responses, ensuring a high level of customer satisfaction
• Assist the customer care team in resolving complex issues and providing accurate information
• Maintain accurate records of customer interactions and ensure data integrity

What you need

• 20–30 yrs of experience
• Customer service
• Compliance
• Data privacy
• BBA