Branch Operations Executive

About the role

As a Branch Operations Executive, you will play a vital role in managing the day-to-day operations of our branch, ensuring efficient and effective service delivery. Your responsibilities will include overseeing customer care executives, handling customer inquiries, and maintaining a positive and professional branch environment.

What you'll do

• Play a vital role in managing the day-to-day operations of our branch, ensuring efficient and effective service delivery
• Be the key point of contact for customers, ensuring their satisfaction and building strong relationships
• Oversee and manage the daily operations of the branch, ensuring smooth functioning and efficient workflow
• Supervise and guide the customer care executive team, providing support and training as needed
• Handle customer inquiries and resolve issues promptly, maintaining a high level of customer satisfaction

What you need

• 20–30 yrs of experience
• Reporting
• Customer service
• Compliance
• BBA