Branch Operations Executive

About the role

The Branch Operations Executive will be responsible for overseeing and coordinating the daily operations of our branch, ensuring a seamless and efficient workflow. This role requires strong organizational skills, attention to detail, and the ability to manage multiple tasks simultaneously. The executive will work closely with the branch manager and other team members to implement strategies and initiatives that improve overall branch performance.

What you'll do

• Responsible for overseeing and coordinating the daily operations of our branch, ensuring a seamless and efficient workflow
• Oversee daily branch operations and ensure compliance with company policies and procedures
• Manage and coordinate the activities of branch staff, including customer care executives and support staff
• Monitor and optimize branch performance, identifying areas for improvement and implementing strategies
• Handle customer inquiries and provide excellent customer service, ensuring a positive customer experience

What you need

• 20–30 yrs of experience
• Customer service
• Compliance
• BBA