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Branch Operations Manager| Indore

Iaamcp·Indore

Pay not stated3–9 yrsFull-time
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About the role

Owns daily branch operations including cash, clearing, account opening, and service requests; ensures strict adherence to KYC/AML, RBI and audit norms; partners with sales and service teams to enhance customer experience. Run daily ops controls (cash, vault, ATM, locker, EOD and reconciliation) Servicing Branch Customers and maintaining branch operation in-line with Audit Compliance requirements

What you'll do

  • Run daily ops controls (cash, vault, ATM, locker, EOD and reconciliation)
  • Ensure accurate account opening/KYC with CKYC uploads and documentation quality
  • Track service metrics (TAT, FTR, complaints) and implement RCA‑based fixes
  • Prepare for audits/inspections; maintain records and resolve observations on time
  • Train frontline on process updates and compliance requirements

What you need

  • 3–9 yrs of experience
  • KYC
  • AML
  • Reconciliation
  • Cross-selling
  • Audit
  • Compliance
  • Any graduate

Good to have

  • Root cause analysis

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Source
From the company's careers page · today
How to apply
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Early: posted 10 h ago on their own site