Branch Ops Manager - WBO

About the role

Housekeeping/General Upkeep/Facility Management: Prevent password sharing and ensure proper handover processes. Appoint and scrutinize vendors; ensure uninterrupted services and review agreements. Management of Clearing Funds and Internal Control:

What you'll do

• Manage inward/outward clearing within cut-off timings; ensure no counter returns or exceptions. Conduct technical verification of cheques and monitor CTS vendor…
• Reconcile Nostro accounts daily; monitor suspense accounts fortnightly and ensure safe custody of cheques
• Oversee verification, authorization, and dispatch activities; address operational gaps
• Issue instruments like demand drafts; maintain stationery stock and proper records
• Process transfer cheques on priority; ensure customer requests are processed within TAT

What you need

• 2–5 yrs of experience
• Customer service
• KYC
• MIS reporting
• AML
• Facility management
• Problem solving
• Any graduate

Good to have

• HTML
• Internal controls