Broadcast Support Engineer

Guest-tek India·Gurugram

Pay not statedJunior levelFull-time

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About the role

610 , Tower A, Irish Tech Park , 6th Floor, Sohna Road, Gurgaon, Haryana, India Taking calls from Hotel Staff members and dispatched technicians. Adhering to company policies on attendance and use of phone codes. Creating, Updating, Resolving or Escalating incidents according to company policies and SLAs.

What you'll do

Taking calls from Hotel Staff members and dispatched technicians
Creating, Updating, Resolving or Escalating incidents according to company policies and SLAs
Working closely with internal departments
Achieve KPIs set by management team

What you need

Networking
Linux
Troubleshooting
B.Tech or B.E. or B.Sc or BCA

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