Business Analyst 3-Ops

About the role

The role requires independently leading stakeholder discussions, translating business needs into practical solutions, and building basic to moderately complex automations using business-user-accessible RPA, AI, agent, and low-code/no-code platforms. The successful candidate will develop a broad understanding of business functions and processes, connect needs across teams, and deliver measurable improvements in efficiency, quality, and user experience

What you'll do

• Own improvement projects from problem definition and analysis through solution design, implementation, adoption, and benefits tracking
• Design, build, test, and maintain basic to moderately complex solutions using approved RPA, AI, agent, and low-code/no-code tools
• Contribute to strategic and complex initiatives by structuring ambiguous problems, evaluating options, and recommending practical actions
• Execute and monitor assigned transaction activities, resolve exceptions, and maintain accuracy and timely completion
• Investigate operational and automation issues, perform initial troubleshooting, and to resolve incidents

What you need

• Excel
• Data privacy
• Business analysis
• RPA
• Any graduate