Business Analyst - Customer Success

About the role

We are looking for a business analyst who will be part of the customer success team to develop and apply analytical models that help clients derive business value and save millions of dollars in operating expenses from AiDash products/platforms.

What you'll do

• Work closely with our clients and engagement managers to understand the core business problems that need to be solved
• Independently work with the R&D team to break down the business problems into structured elements that AI can solve
• Apply advanced analytical techniques and data-driven insights to guide clients and internal teams in making informed, high-impact decisions
• Continuously explore innovative approaches to problem-solving, driving efficiency and impact
• Proficiency in business analytics tools such as Python/ SQL/Excel would be a plus

What you need

• 1–3 yrs of experience
• Customer success
• Any graduate

Good to have

• SQL
• Python
• Excel
• Machine learning