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Business Analyst II , RPE Agentic Solutions

Amazon·Bengaluru

Pay not stated5–9 yrsFull-time

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About the role

Relay Product Excellence's mission is to monitor Transaction Integrity for products supporting Identity Verification, Account Support, and Compliance across Carrier and Driver processes.

What you'll do

  • Turn complex operational data into clear insights, define business requirements, and help drive continuous improvement across compliance and verification workflows
  • Collaborate with stakeholders across operations and product to identify gaps, measure performance, and support automation and process improvement initiatives
  • Perform diagnostic analysis, root cause analysis, variance analysis, and pattern identification
  • Design and maintain automated reporting systems and dashboards
  • Build and implement KPIs with summarized visuals to track metrics globally

What you need

  • 5–9 years in data & business analytics
  • SQL
  • Data visualisation
  • Tableau
  • Dashboarding
  • Data analysis
  • Python
  • Any graduate

Good to have

  • NoSQL
  • Root cause analysis
  • Variance analysis
  • Hadoop
  • Hive
  • Redshift

What you get

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