Business Analyst

About the role

A detail-oriented Business Analyst with strong analytical and problem-solving skills, experienced in enterprise-wide data gathering, analyzing, and translating business requirements into actionable insights in leveraging Salesforce CRM & other S/W applications . Adept at working with cross-functional teams to improve processes, drive efficiency, and support data-driven decision-making.

What you'll do

• Study existing S/W systems and processes and analyse
• Understand (functional and information) business requirements from various functional stakeholders
• Conduct gap analysis and propose functional process improvements related to admission, enrolments, fee tracking and child life cycle management and document
• Configure and optimize Salesforce CRM for lead management, enquiry tracking, follow-ups
• Analyze enquiry-to-admission conversion funnels and suggest improvements

What you need

• 7–8 yrs of experience
• SQL
• Power BI
• Business analysis
• Excel
• Data analysis
• MIS reporting
• B.Tech or B.E. or B.Com or BBA or MBA

Good to have

• ERP
• Tableau
• Salesforce
• CRM
• Dashboarding
• Telecom

What you get

• ₹25 L–₹30 L a year