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Internal Tech Support Specialist I

SBS (Sopra Banking Software)·Noida

Pay not stated2–5 yrsFull-time

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About the role

This is more than a job. It’s a chance to build, grow, and make a real impact! 74SOFTWARE IS is seeking a motivated Business Applications Support Specialist to join its global support organisation.

What you'll do

  • Receive, analyse, prioritise, and route support tickets through the corporate support platform.• Provide first-line troubleshooting and resolution for user issues and…
  • Working Hours As part of the global support organisation, you will participate in a rotating shift schedule supporting 24/5 operations
  • This includes:• Working within a shift rotation to provide coverage across multiple time zones.• Performing structured shift handovers to ensure service continuity.•…

What you need

  • 2–5 yrs of experience
  • Workday
  • Troubleshooting
  • Any graduate

Good to have

  • Office 365
  • ServiceNow
  • ERP
  • HRMS
  • JIRA

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