Business Intelligence Engineer

About the role

You will join a team of data engineers, BIEs, and analysts who own the full analytics lifecycle for CXP. From clickstream ingestion through semantic modeling to VP-level dashboards, the work you do here directly shapes how Amazon understands and improves the customer service experience. Engage closely with Engineers, Scientists, and Data Engineers on developing BI and analytics solutions to support customer-facing CS products

What you'll do

• We thrive on solving challenging problems to innovate for our customers
• By pushing the boundaries of technology, we create unparalleled experiences that enable us to rapidly adapt in a dynamic environment
• Join a team of data engineers, BIEs, and analysts who own the full analytics lifecycle for CXP
• Engage closely with Engineers, Scientists, and Data Engineers on developing BI and analytics solutions to support customer-facing CS products
• Support A/B experiment feature testing and analysis

What you need

• 5–9 yrs of experience
• SQL
• Python
• Statistics
• AWS
• Machine learning
• Dashboarding
• Any graduate

Good to have

• ETL
• LLMs