Business Operations Analyst-Associate

About the role

The role is responsible for internal support to HQ, Sales Teams and customer service to enabling them in facing any issues or update them using Salesforce tool and provide world-class support regarding Qualcomm’s products and services. The ideal candidate will be passionate about delivering and cultivating excellent internal support throughout the organization.

What you'll do

• Generate detailed sales performance reports and dashboards, providing actionable insights to inform strategic decisions. Prepare a sales forecasting
• Collaborate with various departments, such as sales, finance, and IT, to ensure alignment and smooth operations
• Maintain and optimize the CRM system to ensure data accuracy and integrity, supporting sales activities with reliable information
• Working closely with HQ and global region teams with regular interaction to reviews, drive transition calls, process documentation for all activities
• Perform additional ad hoc business operations activities from time to time

What you need

• 4–7 years in operations
• Excel
• Reporting
• Power BI
• Tableau
• Problem solving
• Customer service
• B.Tech or B.E. or B.Com or Diploma or BBA

Good to have

• CRM
• Salesforce