Business Operations Analyst, Terminal Management and SR Monitoring

About the role

address downtime events in real time. business and technical teams on implementation.

What you'll do

• Manage end-to-end Terminal Identification (TID) procurement, onboarding, tracker maintenance, and coordinate with banks/processors to lower Turnaround Time (TAT)
• Develop, nurture, and maintain strong relationships with partner banks, networks, and payment processors to
• Resolve ad-hoc issues and negotiate commercial terms
• Monitor transaction success rates across Cards, Net-Banking, and NACH payment rails
• Plan and refine dynamic routing logic to improve transaction conversion rates, reduce processing costs, and

What you need

• 3–6 yrs of experience
• Excel
• SQL
• Reporting
• Coordination
• Data analysis
• Customer service
• Any graduate

Good to have

• Python
• Reconciliation