Business Operations Manager - Telco

About the role

We are seeking a Business Operations Manager to drive end-to-end operations for our Telecom Value-Added Services (VAS) business. The role will be responsible for ensuring seamless execution of telecom operations, managing operator relationships, coordinating with cross-functional teams, and driving operational excellence across business initiatives.

What you'll do

• Own and manage end-to-end business operations for Telecom VAS products and services
• Act as the primary point of contact for telecom operator partners and ensure smooth execution of day-to-day operations
• Build and maintain strong relationships with key stakeholders across telecom operators and internal teams
• Monitor operational performance, identify issues proactively, and drive timely resolution
• Coordinate with Product, Technology, Content, Finance, and other cross-functional teams to ensure seamless service delivery

What you need

• 7–13 yrs of experience
• Reporting
• Telecom
• Problem solving
• BBA or B.Tech or B.E.

Good to have

• Process improvement