highlisted

Business Performance Manager

Muthoot Fincorp·Chennai

Pay not stated5–8 yrsFull-time

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About the role

Reduction in manual intervention through analytics-driven process improvements.

What you'll do

  • Sourcing Pillar Productivity & Funnel Optimization
  • Drive FOS Productivity: Own and improve per-agent/per-branch throughput across all 4–5 core sourcing pillars: Ancora, SCRM, Direct Sourcing, Partnerships, and Connectors
  • Partnership & Channel Enablement: Work closely with business teams to evaluate, optimize, and scale partnership-led distribution models , ensuring seamless onboarding
  • Funnel Leakage & Root Cause Analysis: Conduct granular funnel conversion analysis across sourcing, credit, operations
  • Portfolio & Conversion Tracking: Analyze channel-wise portfolio trends to balance volume growth with sourcing quality and approval rates

What you need

  • 5–8 yrs of experience
  • MIS reporting
  • Business development
  • Business analysis
  • Analytics
  • Project management
  • Power BI
  • MBA or B.Tech or B.E.

Good to have

  • Root cause analysis
  • Performance management
  • Retail sales
  • Tableau

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