Business Process Architect

About the role

Analyze and design new business processes to create the documentation that guides the implementation of new processes and technologies. Partner with the business to define product requirements and use cases to meet process and functional requirements. Participate in user and task analysis to represent business needs.

What you'll do

• Expected to perform independently and become an SME
• Required active participation/contribution in team discussions
• Contribute in providing solutions to work-related problems
• Lead end-to-end Revenue Assurance controls, reconciliations, and monitoring
• Identify revenue leakage, billing discrepancies, control gaps, and associated risks

What you need

• 12–22 yrs of experience
• Telecom
• SQL
• Stakeholder management
• Excel
• Reconciliation
• Root cause analysis
• Any graduate

Good to have

• CRM
• ERP
• Shell scripting
• Power BI
• Alteryx
• Tableau