Business Services Manager - India

About the role

We are looking for a driven, service-oriented professional to join us as Business Services Manager –India — someone who thrives in complex environments, is comfortable working across multiple entities, and takes genuine pride in making operations run smoothly. This role sits at the intersection of two distinct but connected organizations — CIMMYT India and BISA India — operating under a shared services model.

What you'll do

• Ensure operational services are delivered efficiently across field stations, offices, warehouses, and research operations
• Work closely with the RBSM – Asia on operational planning, escalation, and decision support — keeping them well-informed with timely updates and field observations
• Spot operational bottlenecks early and put practical solutions in place to improve efficiency, compliance, and service quality
• Track and maintain performance indicators across inventory, warehousing, procurement, logistics, facilities, and admin services
• Inventory, Warehouse, and Field Operations

What you need

• 12–15 yrs of experience
• Coordination
• Warehouse operations
• Internal controls
• Microsoft Dynamics
• Facility management
• Reporting
• BBA or MBA

Good to have

• ERP
• Reconciliation