Business Support Assistant- GDS and Ticketing Specialist

About the role

The Travel Focal Point will support the GHQ Travel Hub by providing end‑to‑end air ticket processing services, with a primary responsibility for handling flight bookings through a Global Distribution System (GDS). The incumbent will identify and share suitable flight options with requestors, and upon confirmation, submit electronic ticketing requests to the BCD Automated Ticket Issuance system for issuance.

What you'll do

• Process air travel requests received through WFP travel workflows and systems
• Prepare and share proposed flight options with travellers and travel focal points, clearly outlining fare conditions and key constraints
• Coordinate closely with travellers/travel focal points to confirm itineraries and travel preferences
• Ensure timely issuance of e‑tickets and accurate transmission of travel documentation to travellers
• Ensure all bookings comply with WFP travel policies, financial rules, security requirements, and corporate efficiency measures

What you need

• 4–7 yrs of experience
• Travel booking
• Reservations
• Communication
• SOP writing
• Diploma or BBA

What you get

• ₹67k a month