Business Systems Analyst

About the role

The Atlassian Administrator is a hands-on platform administration role responsible for the day-to-day configuration, maintenance, and user support of HealthEdge's Atlassian environment, including Jira Software, Jira Service Management (JSM), and Confluence.

What you'll do

• Platform Administration & Configuration
• Administer Jira Software, Jira Service Management, and Confluence in a cloud environment
• Create and maintain Jira projects, boards, workflows, permission schemes, notification schemes, and screens under the guidance of senior team members
• Configure and manage JSM service desk projects including request types, queues, SLA configurations, and portal settings
• Manage Confluence spaces, page permissions, templates, and basic macros to support team knowledge management

What you need

• 2–4 yrs of experience
• JIRA
• Confluence
• VBA
• Any graduate

Good to have

• REST APIs
• ITIL