Campus-Beginner

About the role

The role focuses on coordinating cross-functional teams, restoring services as quickly as possible, and ensuring effective communication with stakeholders throughout the incident lifecycle.

What you'll do

• Lead and coordinate the resolution of critical (P1/P2) incidents
• Act as the central point of contact during major incidents
• Drive incident bridge calls involving technical and business teams
• Track incident progress and ensure timely service restoration
• Provide regular updates to stakeholders, management, and customers

What you need

• Root cause analysis
• Any graduate