Care Manager

About the role

We are hiring a compassionate and articulate Care Manager to support our Preventive Health initiative across clinic locations. In this phone-based role, you will be responsible for calling patients of our partner clinics, understanding their medical concerns, and providing clear information on relevant adult vaccination options.

What you'll do

• Patient Engagement & Preventive Health
• Engage with Patients over Calls: Call patients of partner clinics and understand their preventive healthcare concerns
• Answer Preventive Health-related Questions: Confidently respond to patient queries using approved scripts and training materials, covering vaccine schedules
• Educate with Empathy: Translate medical information into patient-friendly language while maintaining accuracy and sensitivity
• Build Trust in Clinical Settings : Represent the clinic as a reliable source of medical information and provide a calm, reassuring experience for patients

What you need

• 1–3 yrs of experience
• CRM
• Communication
• Any graduate