CCE

About the role

As a Customer Care Executive, you will be the face and voice of our company, representing Digitide Solutions Limited to our valued customers. Your primary role is to provide exceptional customer support and ensure a positive experience for our clients. You will be the first point of contact for customers, handling inquiries, resolving issues, and providing accurate information via various channels, including phone, email, and live chat.

What you'll do

• Be the face and voice of our company, representing Digitide Solutions Limited to our valued customers
• Be the first point of contact for customers, handling inquiries, resolving issues, and providing accurate information via various channels, including phone, email
• Handle customer inquiries and provide timely responses via phone, email, and live chat
• Resolve customer complaints and ensure a high level of satisfaction
• Maintain accurate records of customer interactions and feedback

What you need

• 20–30 yrs of experience
• CRM
• Customer service
• Chat support
• Data privacy
• Problem solving
• Diploma