CCE

About the role

As a CCE, you will be the first point of contact for our customers, handling inbound calls and inquiries. Your role is crucial in maintaining customer satisfaction and loyalty. You will be part of a dynamic team, working collaboratively to deliver excellent service and meet customer needs. Handle inbound customer calls and provide timely and accurate information.

What you'll do

• Be the first point of contact for our customers, handling inbound calls and inquiries
• Be part of a dynamic team, working collaboratively to deliver excellent service and meet customer needs
• Handle inbound customer calls and provide timely and accurate information
• Resolve customer queries and complaints efficiently, ensuring a high level of satisfaction
• Maintain a friendly and professional demeanor at all times, representing the company's brand

What you need

• Customer service
• Voice process
• MS Office
• Problem solving
• Diploma