CCE

About the role

As a CCE, you will be the primary point of contact for our customers, providing support and guidance via various channels. Your role is crucial in maintaining positive customer relationships and driving business growth. You will be part of a dynamic team, working collaboratively to deliver an outstanding customer experience.

What you'll do

• Be the primary point of contact for our customers, providing support and guidance via various channels
• Be part of a dynamic team, working collaboratively to deliver an outstanding customer experience
• Handle customer inquiries and provide timely, accurate responses via phone, email, and chat
• Resolve customer complaints and issues, ensuring a high level of satisfaction
• Collaborate with internal teams to address customer needs and escalate issues when necessary

What you need

• 1–2 yrs of experience
• CRM
• Customer service
• MS Office
• Data entry
• Problem solving
• Diploma