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CCE

Career Site·Remote

Pay not stated2–5 yrsFull-timeRemote
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About the role

Digitide Solutions Limited is seeking a proactive Customer Care Executive (CCE) to join our CLM Domestic Diversified – Outbound team. The CCE will be responsible for initiating outbound communications, nurturing client relationships, and driving adoption of our contract lifecycle management solutions.

What you'll do

  • Responsible for initiating outbound communications, nurturing client relationships, and driving adoption of our contract lifecycle management solutions
  • Identify client needs and propose appropriate CLM solutions
  • Maintain accurate records in CRM system
  • Meet daily, weekly, and monthly call and conversion targets
  • Resolve client inquiries and issues promptly

What you need

  • 2–5 yrs of experience
  • CRM
  • Sales
  • Salesforce
  • Negotiation
  • Customer service
  • Target achievement
  • BBA or Diploma

Good to have

  • Voice process
  • HubSpot

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