CCE

About the role

As a Customer Care Executive, you will play a vital role in delivering an outstanding customer experience. Your primary responsibility will be to handle customer inquiries, provide timely and accurate information, and resolve any issues or complaints effectively. You will be the voice of our company, representing our brand and values in every customer interaction.

What you'll do

• Play a vital role in delivering an outstanding customer experience
• Be the voice of our company, representing our brand and values in every customer interaction
• Respond to customer inquiries via phone, email, and live chat in a timely and professional manner
• Provide accurate and up-to-date product/service information to customers, ensuring their needs are met
• Maintain a positive and friendly attitude throughout customer interactions, building strong relationships

What you need

• 1–2 yrs of experience
• CRM
• Customer service
• Chat support
• Customer handling
• Problem solving
• Diploma