CCE

About the role

As a CCE, you will be the first point of contact for our customers, providing support and guidance. Your role is crucial in maintaining positive customer relationships and driving business growth. You will be responsible for handling inquiries, resolving issues, and offering solutions to ensure a seamless customer experience.

What you'll do

• Be the first point of contact for our customers, providing support and guidance
• Be responsible for handling inquiries, resolving issues, and offering solutions to ensure a seamless customer experience
• Resolve customer complaints and provide effective solutions to ensure satisfaction
• Maintain accurate records of customer interactions and feedback for future reference
• Collaborate with other teams to ensure a smooth and efficient customer service process

What you need

• 20–30 yrs of experience
• CRM
• Customer service
• Chat support
• MS Office
• Communication
• Diploma