CCE

About the role

As a CCE, you will be the voice of our company, representing Digitide Solutions Limited to our valued customers. Your primary goal is to ensure customer satisfaction and provide timely and accurate assistance. You will be responsible for handling customer inquiries, resolving issues, and offering guidance on our products and services.

What you'll do

• Be the voice of our company, representing Digitide Solutions Limited to our valued customers
• Be responsible for handling customer inquiries, resolving issues, and offering guidance on our products and services
• Provide accurate information and guidance on our products, services, and policies
• Resolve customer complaints and issues, ensuring a positive and satisfactory outcome
• Maintain a high level of customer service excellence, ensuring a friendly and helpful tone

What you need

• 20–30 yrs of experience
• Customer service
• Escalation handling
• Problem solving
• Any graduate