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CCE

Career Site·Thane, Mumbai

Pay not stated20–30 yrsFull-time
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About the role

As a CCE, you will be the voice of our company, representing Digitide Solutions Limited to our valued customers. Your primary goal is to ensure customer satisfaction and retention by providing timely and accurate assistance. You will be responsible for handling customer inquiries, resolving issues, and offering product/service information.

What you'll do

  • Be the voice of our company, representing Digitide Solutions Limited to our valued customers
  • Be responsible for handling customer inquiries, resolving issues, and offering product/service information
  • Resolve customer complaints and queries in a timely and professional manner
  • Maintain a high level of product and service knowledge to assist customers effectively
  • Ensure customer data privacy and security during interactions

What you need

  • 20–30 yrs of experience
  • CRM
  • Customer service
  • Data privacy
  • Cross-selling
  • Problem solving
  • Any graduate

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Can I apply
Open to any education · Junior level
Pay
Pay not stated
Source
From the company's careers page · today
How to apply
On Kotak Mahindra Bank's site: account needed, ~10–15 min
Early: posted 3 h ago on their own site