Central Strategy and Ops Lead

About the role

This is the role that keeps our pan-India store fleet running consistently, efficiently and to a high standard — every day, in every store. As the owner of the backend operating system behind our retail network, you will define how stores operate, how compliance is verified, how technology is used to measure and improve performance, and how change is rolled out across thousands of stores without disruption.

What you'll do

• 2,500+ stores across India
• Full-time | Central, cross-functional role
• Store Technology & AI Implementation
• Drive the ideation and rollout of the AI charter and operations technology across the store network, in partnership with Tech and Product
• Lead the deployment of initiatives such as CCTV-based footfall measurement and AI-based store cleanliness and grooming monitoring

What you need

• 6–12 yrs of experience
• Stakeholder management
• SOP writing
• Visual merchandising
• Change management
• Go-to-market
• Any graduate

Good to have

• SQL
• Excel
• Power BI