CFL Data Scientist

About the role

The CFL Data Scientist role is responsible for providing reporting and analytical insights across the Customers For Life (CFL) organization, comprising Customer Success, Services, Customer Support, and the Subscription Verification team. This role will drive decision-making and business improvement.

What you'll do

• Owns the core data processes related to business performance , including the design, development, and implementation of reporting solutions, analytical models
• Main point of contact for data and analytical queries within the Customers for Life Organisation
• Collaborates with and supports various CFL teams to establish trusted working relationships and ensure alignment on data-driven insights
• Mines, analyzes, and visualizes relevant data using tools such as Salesforce Analytics and MS PowerBI to identify key trends and inform strategic decision-making
• Develops and delivers training and mentorship to Customers For Life team members, promoting data literacy and the effective utilization of data

What you need

• 5–9 yrs of experience
• Statistics
• Power BI
• Salesforce
• Customer success
• BBA