Chat Support Executive

About the role

Chat Support Executive at Om Ak Solutions. Respond to customer inquiries via live chat in a professional, friendly, and timely manner.

What you'll do

• Respond to customer inquiries via live chat in a professional, friendly, and timely manner
• Resolve customer issues related to products, services, or account inquiries with effective solutions
• Provide product recommendations, information, and assist with the ordering process
• Maintain accurate records of customer interactions, feedback, and issues in the CRM system
• Follow up with customers to ensure their issues have been resolved to their satisfaction

What you need

• Open to freshers
• Chat support
• CRM
• Upselling
• Problem solving
• Cross-selling
• Any graduate

Good to have

• Customer service

What you get

• ₹10k–₹20k a month