Chief Business Officer (PSS08007)

About the role

The Chief Business Officer (CBO) role exists to take end-to-end ownership of the consumer-facing business and its P&L, with a strong emphasis on retail-led growth. This high-impact leadership position reports directly to the CEO / Founder and holds significant influence over the company's next phase of growth.

What you'll do

• Overall Retail & P&L Ownership: Take complete ownership of the retail business and P&L, with accountability for revenue, margins, costs
• Retail Expansion & Business Development: Lead the expansion strategy and own business development for new retail sites. Identify high-potential locations and optimise…
• Retail COE / Centre of Excellence: Build a strong Retail Centre of Excellence (COE) to institutionalise best practices across the network. Develop standardised…
• Retail Training & Capability Building: Establish a robust Retail Training Academy / capability-building framework. Create a strong pipeline of store managers and retail…
• Store Projects, Design & Build: Own the end-to-end store project lifecycle

What you need

• 15–20 yrs of experience
• SOP writing
• Any graduate