Software Developer
IBM·India (hybrid)
- Can I apply
- Needs B.Tech or B.E. or B.Sc · Fresher
- Pay
- Pay not stated
- Source
- From the company's careers page · today
- How to apply
- On IBM's site: account needed, ~10–15 min
Early: posted 1 h ago on their own site
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About the role
Monitor and maintain the health of Cisco unified communication systems 24/7 as part of a scheduled roster. Maintaining VoIP systems, ensuring high availability and optimizing communication solutions. Provide Level 2 remote technical support for all Cisco UC products and services to end users. Manage Tickets, incident, problem, change & development requests via ITSM
What you'll do
- Monitor and maintain the health of Cisco unified communication systems 24/7 as part of a scheduled roster
- Maintaining VoIP systems, ensuring high availability and optimizing communication solutions
- Provide Level 2 remote technical support for all Cisco UC products and services to end users
- Manage Tickets, incident, problem, change & development requests via ITSM
- Troubleshoot and resolve issues related to voice, video, and messaging systems
What you need
- TCP/IP
- Telecom
- Any graduate
Good to have
- CCNA
- CCNP
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