City Lead Bharat 2.0, GSF Last Mile

About the role

As an Incident Manager you will be responsible for: Identifying, containing, and resolving time sensitive escalations. Performing analysis of data from a variety of sources to identify possible risk indicators. Performing incident triage, to include determining scope, urgency, and potential impact, identifying the specific vulnerability, and making recommendations that enable expeditious remediation.

What you'll do

• Identifying, containing, and resolving time sensitive escalations
• Performing analysis of data from a variety of sources to identify possible risk indicators
• Performing incident triage, to include determining scope, urgency, and potential impact, identifying the specific vulnerability
• Performing escalation trend analysis and reporting
• Performing real-time incident handling tasks to support world-wide operations

What you need

• 2–5 yrs of experience
• Last-mile delivery
• Performance management
• Incident response
• Any graduate

Good to have

• Lean