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Clearing & Settlement (C & S):Disputes Mgmt

Axis Bank·Mumbai

Pay not stated2–4 yrsFull-time
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About the role

The main role of the Disputes Management team is to handle disputes of customer for digital transactions such as UPI/IMPS and card transactions done through POS.

What you'll do

  • Ensure that disputes are actioned and closed within regulatory/network TATs( turnaround time)
  • Ensure that there is error free posting of credits in customer a/c's for disputed transaction
  • Ensure that the disputes are being effectively handled to make sure that there are NIL adverse audit remarks
  • Responsible for customer satisfaction through effective and world class operations

What you need

  • 2–4 yrs of experience
  • Audit
  • POS
  • Any graduate

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Can I apply
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Pay
Pay not stated
Source
From the company's careers page · today
How to apply
On Kotak Mahindra Bank's site: account needed, ~10–15 min
Early: posted 6 h ago on their own site