Client Assurance Analyst (Security Questionnaires)

About the role

The DDQ Analyst plays an important role in supporting AlphaSense’s global sales process by responding to client Due Diligence Questionnaires accurately, consistently, and on time. This role sits at the intersection of IT Security, Compliance, Sales, Cyber, and Risk, giving the analyst strong exposure to how a global SaaS company supports enterprise customers, protects data, and manages compliance requirements.

What you'll do

• Review incoming DDQs, understand the nature of the request, and process them by following established standard operating procedures, templates
• Use AI-assisted tooling to help draft, match, and assemble questionnaire responses, while carefully reviewing all AI-generated output for accuracy before it is finalized
• Identify questions that fall outside the SOP or do not have an approved answer in the knowledge base
• Work cross-functionally with teams such as Information Security, Engineering, Privacy, Legal, Product
• Protect confidential client and company information at all times, handling sensitive security, compliance

What you need

• 1–2 yrs of experience
• Compliance
• ISO 27001
• Data privacy
• Sales
• SOP writing
• Due diligence
• Any graduate