Client Partner - Accounts Receivable (AR Caller)

About the role

As a Client Partner for account receivables , you will be responsible for making calls to insurance companies to follow-up on pending claims. We are looking for people with excellent spoken English skills, preferably with experience in account receivables , and denial management processes. Review the job description below and apply online below:

What you'll do

• Be responsible for making calls to insurance companies to follow-up on pending claims
• Perform pre-call analysis and check status by calling the payer or using IVR or web portal services
• Record after-call actions and perform post call analysis for the claim follow-up
• Assess and resolve enquiries, requests and complaints through calling to ensure that customer enquiries are resolved at first point of contact

What you need

• 1–4 yrs of experience
• Accounts receivable
• Billing
• Voice process
• Audit
• Any graduate

Good to have

• POS