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Client Success Manager

NTT Global Data Centers & Cloud Infrastructure·Bengaluru

Pay not statedMid levelFull-time

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About the role

Client Nurture / Relationship Develop and maintain the relationship with client representatives to Management level, being recognised as the client’s ‘trusted advisor’ at NTT Ensure the client is able to interact successfully with NTT and to optimise the engagement (measurable through improving CSAT) Act as an escalation point for client issues which are not being resolved though standard process, facilitating a satisfactory client outcome with relevant resolver groups within NTT Adoption…

What you need

  • Sales
  • ITIL
  • Cross-selling
  • Financial statements
  • Any graduate

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