Client Success Partner

About the role

The Client Success Partner is a key enabler within the Startup Banking team who acts as a bridge between the central startup proposition and the bank’s extensive branch and network channel. This role is responsible for building awareness, driving capability, and enabling acquisition of early and growth-stage startup clients through the branch channel.

What you'll do

• Partner with regional and branch leadership teams to identify startup-rich micro-markets and build a robust acquisition funnel
• Train, enable, and guide branch and relationship managers to effectively pitch banking solutions to early and growth-stage startups
• Collaborate with Product and Knowledge teams to disseminate relevant pitch decks, product materials, and onboarding toolkits
• Ecosystem Expertise & Market Development
• Act as the go-to startup expert within the branch channel—sharing ecosystem updates, sector insights, and funding trends to improve field-level confidence

What you need

• 4–8 yrs of experience
• Sales
• Any graduate