Clinical Operations Manager, FSP 360, India, Home Based

About the role

Syneos Health® is a leading fully-integrated life sciences services organization built to accelerate customer success. Whether you join us in a Functional Service Provider partnership or a Full-Service environment, you’ll collaborate with passionate problem solvers, innovating as a team to help our customers achieve their goals.

What you'll do

• Customer Delivery and Success
• Develops and fosters strong, collaborative relationships with customers
• Solicits feedback from customer PoC (s) for continuous improvement of service delivery and to strengthen customer relationships on an individual or (PoC)…
• Responsible for delivery and compliance with agreed-upon KPIs in relation to daily activities of their team members
• Responsible for headcount management, in relation to their own team, to ensure resource needs are identified and addressed in a timely fashion. Responsible for creation…

What you need

• Clinical research
• SOP writing
• Documentation
• Customer success
• Any graduate