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CLM AI Implementation Manager and Run Administrator

DHL Group·Mumbai

Pay not stated3–5 yrsFull-time

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About the role

Document business requirements with BPOs and translate them into automated tool workflows. Focus on optimizing contract management and S2C processes through AI-powered tools and automation. Play a key role in enhancing efficiency, reducing risk, and strengthening overall contract management capabilities.

What you'll do

  • Translate stakeholder requirements (legal, procurement, business) into scalable technical solutions
  • Advise business process experts on tool-supported solutions to meet functional needs
  • Lead end-to-end functional and integration testing, including scenario design and execution for CLM features
  • Analyze current contract management processes and workflows to identify automation and efficiency opportunities
  • Execute global CLM roll-outs, including testing, migration, and stakeholder onboarding

What you need

  • 3–5 yrs of experience
  • Change management
  • Project management
  • Power Automate
  • Stakeholder management
  • Process improvement
  • Incident response
  • BBA or MBA

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