Cloud Engineer II

About the role

Being part of Zebra Nation means you are seen, heard, valued, and respected. Drawing from our unique perspectives, we collaborate to deliver on our purpose. Here you are part of a team pushing boundaries today to redefine the work of tomorrow for organizations, their employees, and those they serve.

What you'll do

• Diligently observe and interpret cloud monitoring dashboards and alerts
• Resolve basic issues; escalate urgent and complex issues. Know the difference
• Coordinate with internal departments and sometimes with customers
• Be aware of customer SLA’s and escalate issues if cases are taking too long to resolve
• Document all troubleshooting and issue management actions via the electronic case management system

What you need

• 2–5 yrs of experience
• AWS
• Linux
• Python
• PowerShell
• Networking
• CEH
• Diploma or B.Tech or B.E. or B.Sc or BCA

Good to have

• Kubernetes
• SIEM
• Elasticsearch
• HTML
• SQL
• REST APIs