CloudOps Engineer IV

About the role

This position is responsible for maintaining user and system uptime on Thales InFlyt Experience’s Ground System that is the source for all In-Flight Entertainment on many commercial airlines throughout the world. Technical TechOps Lead should exhibit strong technical and communication skills to collaborate with team, product management, technical support, and customer.

What you'll do

• Operating at the forefront of aerospace and space, cybersecurity and digital identity, we’re driven by a mission to build a future we can all trust
• Be responsible to mentor the team members and act as an escalation point for any unresolved issues from the Level I/II team
• Identifying, documenting and troubleshooting network, systems, applications and cloud issues to resolution
• Assisting with the management of technical documentation which supports the development and/or improvement of Operational and Monitoring procedures and platform…
• Design, implement, and maintain monitoring systems using Datadog, building dashboards, monitors, and alerts to proactively identify and resolve issues

What you need

• 5–9 yrs of experience
• Windows
• Linux
• Windows Server
• Kubernetes
• Datadog
• Git
• B.Sc or B.Tech or B.E. or BCA

Good to have

• Active Directory
• ITIL
• VMware
• AWS
• Azure
• Telecom